Envision Warranty Claim

Name(Required)
Address of Claim(Required)
Mailing Address (If different from above)
Type of Project (check all that apply)(Required)
Has the decking/railing been cleaned?(Required)
MM slash DD slash YYYY

Installation Information

MM slash DD slash YYYY
The date code is a printed number on the back of the deck boards approximately 30” apart down the length of the board.
The date code is printed on the side with UV ink and can only be read with a blacklight. (Applicable only for TAM-RAIL and/or Marquee railing.)
MM slash DD slash YYYY
The following items must be enclosed to process your claim promptly:(Required)
Email these items to warranty@envisionoutdoorliving.com or upload below.
Max. file size: 10 MB.
If uploading multiple files, the form may take several minutes to submit due to file size. Please don't leave/refresh page before seeing confirmation message.
Max. file size: 10 MB.
Max. file size: 10 MB.
Consent(Required)

What's Next

Once Envision receives the required information to start your claim, your claim will be processed as quickly as possible. If additional samples, photos, documentation or information is needed to process your claim, an Envision Warranty Services representative will communicate with you to let you know what is needed to complete the claims process

How do I check the status of a claim?

To check the status of an existing claim, please send an email to warranty@envisionoutdoorliving.com with the following information and an Envision Warranty Services representative will respond with your claim’s current status:

  • Address of property with an active Envision warranty claim
  • Legal name of one of the property owners listed in the active Envision warranty claim
  • Envision-issued warranty claim number

If you have additional questions, please reach out to our dedicated Warranty Services Team at 800-598-5245.

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